Review and analysis of over 3 complaints against Access Group
Access Group consumers have reported over 3 official complaints related to Having problems with customer service. Out of the 3 consumer complaints against Access Group, 0% were disputed by the consumer (i.e. the consumer was not happy with how Access Group responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Access Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Access Group Student loan dealing with my lender or servicer having problems with customer service June 19, 2016 - I contacted Access Group back in - - about several negative marks against my credit bureau. Access Group sent me a letter -/-/- explaining the issued was the fault of Access Group and that they would contact all - bureaus and request a good standing/Loan has been paid in full. Now we are in the - and I am saving for house, well my broker runs my credit and says that I have a lot of negative marks. So I get in touch with Access Group and I get the run around for a couple of day 's. Well I have received a - letter from Access Group five years later stating the same old ... |
Access Group Student loan dealing with my lender or servicer having problems with customer service March 3, 2016 - i had a lot of credit card debt from when i was in school. along with $12000.00 in student loans. i had to file for bankruptcy because they garnished my wages and could barely make it, paying my rent late every month. ... |
Access Group Student loan dealing with my lender or servicer having problems with customer service February 17, 2016 - School name : - - University - - - - location : - -, MO I am having the very unfortunate experience of having Access Group as - of my private student loan lenders. They turned my account over to a nightmare collections agency, - - -, without even having the decency to notify me. After I was contacted by -, which calls at least 5 times a day, I contacted Access Group in the hopes of somehow rehabilitating my debt. The representative claimed to have left me voice mails ; however, my phone does not have voice mail! Then, she claimed to have mailed me stateme... |