Wells Fargo Having Problems With Customer Service Complaints

Review and analysis of over 4 complaints against Wells Fargo

Wells Fargo consumers have reported over 4 official complaints related to Having problems with customer service. Out of the 4 consumer complaints against Wells Fargo, 0% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Having Problems With Customer Service Consumer Complaints


Wells Fargo Student loan dealing with my lender or servicer having problems with customer service

January 11, 2016 - I am an active military member who financed a - school education through private lenders. I was forced to pay the entire tuition up front. The school was never able to properly train the students, and it eventually shut down before I was awarded a degree. I am now stuck with $ - in debt and nothing to show for it. I spoke with - - - at the - - - Assistance Office, and he referred me to the CFPB and Office of Service Member Affairs. In - of - I began -. This was a - accelerated program which I was told would take 6-8 months to complete. To no fault of my ow...

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Wells Fargo Student loan dealing with my lender or servicer having problems with customer service

January 7, 2016 - - of - I signed a promissory note for a student loan with Wells Fargo. The loan refinanced a student loan I took out to attend - University. When the loan was made I elected online delivery preferences for statements and notices. I received notices each month as expected through -. When I logged-in - -, I noticed that all billing statements were missing for - - - - -. I messaged Wells Fargo, spoke to a customer service representative and a supervisor in order to track down the missing statements. I was told that the statements were not generated and were not histo...

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Wells Fargo Student loan dealing with my lender or servicer having problems with customer service

December 22, 2015 - Force-able collections and predatory lending. Wells Fargo completed set-off on - of my accounts well before any last resort action or fair practices were taken. ...

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Wells Fargo Student loan dealing with my lender or servicer having problems with customer service

December 15, 2015 - I called Wells Fargo on -/-/- to see if I could apply for a forbearance for two loan payments -/-/-. I had a medical hardship as I - and work did not approve my FMLA. I was told it could take up to 10 business days to complete the process. I did not receive any confirmation or denial via email, phone, or paper mail so I followed up on -/-/-. The representative informed me that the processor needed additional information. The additional information needed was provided during the original call on -/-/-. Due to the excessive time it has taken my payments are due and I have ...

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