Review and analysis of over 9 complaints against ProCollect, Inc
ProCollect, Inc consumers have reported over 9 official complaints related to Used obscene/profane/abusive language. Out of the 9 consumer complaints against ProCollect, Inc, 0% were disputed by the consumer (i.e. the consumer was not happy with how ProCollect, Inc responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against ProCollect, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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ProCollect, Inc Debt collection communication tactics used obscene/profane/abusive language October 28, 2016 - I called to try to settled a debt collection with the agency. The first lady name was - -. She was extremely rude and would not let me make a payment. She talked down to me, had an attitude, talked over me while I was asking questions, and she also hung up in my faced. I called a second time and asked to speak to someone else. The - lady was even more rude and had an attitude and also hung up in my face. I ended up calling a total of 7 times and still received horrible service and still did not get to make a payment. They would not give me a new agent to handle my account and basicall... |
ProCollect, Inc Debt collection communication tactics used obscene/profane/abusive language July 7, 2016 - This man was talking over me and I was asking for general information about the debt that he is trying to collect. - - from ProCollect... |
ProCollect, Inc Debt collection communication tactics used obscene/profane/abusive language July 8, 2015 - - - yelled and was verbally abusive to me on the phone, which was a call that I initiated for the simple purpose of finding out the origins of this collections account that I was not familiar with. He called me a liar when i stated that this was the first I 've heard of this account. ... |