Review and analysis of over 5 complaints against Phoenix Financial Services LLC
Phoenix Financial Services LLC consumers have reported over 5 official complaints related to Used obscene/profane/abusive language. Out of the 5 consumer complaints against Phoenix Financial Services LLC, 20% were disputed by the consumer (i.e. the consumer was not happy with how Phoenix Financial Services LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Phoenix Financial Services LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Phoenix Financial Services LLC Debt collection communication tactics used obscene/profane/abusive language December 29, 2016 - Abusive, disrespectful, demeaning statements were made. I asked how we could settle the debt and the person stated, " what are you going to do - avoid us like the other 24 debts you have? ''... |
Phoenix Financial Services LLC Debt collection communication tactics used obscene/profane/abusive language August 30, 2016 - The following " Items '' was disputed with the Credit Reporting Agency ( s ) it came back has being verified. These Items are identified as # - and # - which were reported on -/-/2016 and said to have been opened on -/-/2016, they are Items not Accounts, from my belief. These Items have no Consumer Protection Law right to be reported on my private consumer credit report. Nor have your agency been given any Direct Prior Consent to " Communicate, 1692a ( 2 ) '' any information regarding me to anyone by any means. You have violated me and the Consumer Protection Laws, specifically the F... |
Phoenix Financial Services LLC Debt collection communication tactics used obscene/profane/abusive language January 23, 2016 - I learned about this collection agency debt thru my credit report. I received absolutely no prior mail with notice to try to resolve any matter. I looked up the phone number and called them. The person I spoke to was extremely rude from the beginning! He was yelling over the phone and interrupting me before I finish speaking, then HE hung up on me! Very unprofessional and did n't even get anywhere because as I said, he hung up the phone. Did n't even give me his name. I sent them a letter to try and settle the account even tho I truly believed this account was already paid. ( It had previously... |