Review and analysis of 8 consumer complaints against Citywide Home Loans, a Utah Corporation
Out of the 8 consumer complaints against Citywide Home Loans, a Utah Corporation Mortgage, 0% were disputed by the consumer (i.e. the consumer was not happy with how Citywide Home Loans, a Utah Corporation responded to their complaint) and 100% were processed in a timely manner. 38% of consumer complaints against Citywide Home Loans, a Utah Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 6 |
| Credit decision / Underwriting | 2 |
Citywide Home Loans, a Utah Corporation application, originator, mortgage broker April 9, 2017 - Citywide Home Loans is giving box seats at he - - to realtors as a gift for referrals. This is a violation of RESPA and not fair to the rest of us who are playing by the rules.... |
Citywide Home Loans, a Utah Corporation application, originator, mortgage broker July 5, 2016 - When I contacted the broker, I was told loans could process in as little as 8 days. When I asked if they could insure 21 days I was told absolutely yes. I am now being told 30 days at the best. Initially, - % down was agreed upon. After committing to use their program, I was informed that - % would need to be placed down. EVERY SINGLE PROMISED DATE HAS NOT BEEN MET. There has been delay after delay, all blamed upon other entities but, it seems to me there has been little or no sense of urgency to resolve until I get a hold of them at the end of the day and then it is too late for that ... |
Citywide Home Loans, a Utah Corporation application, originator, mortgage broker March 3, 2016 - We are officially filing a complaint against - - of Citywide Home Loans in -, Colorado. - - My husband and I, both - at the time, moved to Colorado and purchased our first home. Being first time home buyers we were not aware that we had options regarding our mortgage broker. Our realtor basically told us, this is who you have to use, submit your information to - - for pre-approval so I can show you houses. When our offer was accepted on our new home, we told the mortgage broker that we were interested in a physician home loan. We actually brought this up on 3 different... |
Citywide Home Loans, a Utah Corporation credit decision / underwriting December 16, 2015 - We were told in - that we had been qualified thru USDA to purchase a home for $160000.00. We purchased a new build home and uprooted our whole lives to move to -, NV and watch our new home being built. On - - we were finally doing our final walk-thru and would be in before -. During that walk thru our lender called the sales agent ( not our agent ), to tell her we did not qualify because we are on income leveling. This means that when social security kicks in, ( in 2 years ), my retirement benefits come down by exactly what my SS amount will be ( $- ). They told me that o... |