Citywide Home Loans, a Utah Corporation Mortgage Complaint

Other mortgage Credit decision / Underwriting

Citywide Home Loans, a Utah Corporation Mortgage department,

Other mortgage Credit decision / Underwriting Nevada

We were told in - that we had been qualified thru USDA to purchase a home for $160000.00. We purchased a new build home and uprooted our whole lives to move to -, NV and watch our new home being built. On - - we were finally doing our final walk-thru and would be in before -. During that walk thru our lender called the sales agent ( not our agent ), to tell her we did not qualify because we are on income leveling. This means that when social security kicks in, ( in 2 years ), my retirement benefits come down by exactly what my SS amount will be ( $- ). They told me that one underwriter had been fired and the new underwriter had dis-qualified me on that fact.

Citywide Home Loans, a Utah Corporation customer in Nevada
Dec 16, 2015

* Source: CFPB Complaint Database

Citywide Home Loans, a Utah Corporation response to complaint:
Closed with explanation

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