Review and analysis of 19 consumer complaints against John C. Heath, Attorney at Law, PLLC
Out of the 19 consumer complaints against John C. Heath, Attorney at Law, PLLC Other Financial Service, 5% were disputed by the consumer (i.e. the consumer was not happy with how John C. Heath, Attorney at Law, PLLC responded to their complaint) and 100% were processed in a timely manner. 42% of consumer complaints against John C. Heath, Attorney at Law, PLLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Fraud or scam | 5 |
| Excessive fees | 4 |
| Disclosures | 4 |
| Customer service/Customer relations | 4 |
| Unexpected/Other fees | 1 |
| Advertising and marketing | 1 |
John C. Heath, Attorney at Law, PLLC disclosures December 17, 2015 - The credit repair firm unauthorized my debit account - times for $13.00. The initial amount to be debited from the account for the credit report fee was suppose to be only $12.00 ... |
John C. Heath, Attorney at Law, PLLC excessive fees November 20, 2015 - There was a charge of $19.00 to my account without my permission or knowledge. I called to dispute it and request they return my money as they unethically did not notify me before the charge and was not even the amounts vof the monthly service that I had previously cancelled. The representative stated that they were " processing fees '' and valid. I requested a supervisor and she refused. I have since had to freeze my account get a new debit card that I had to pay extra $20.00 for shipping to get my debit card. Not to mention my credit score has dropped by - points since I started using... |
John C. Heath, Attorney at Law, PLLC customer service/customer relations November 5, 2015 - Lexington Law firm has been charging me for services and not affectively delivering me the results that they promised as far as deleting the credits that was once off by them, but is some how is now back on my credit report. And they have been charging me - a month instead of - a month for charges. ... |
John C. Heath, Attorney at Law, PLLC disclosure verification of debt right to dispute notice not received July 14, 2015 - I contacted lexington law in the hopes that they could assist me in credit repair. They reassured me they could and would do what they could to make things better, stating it would take up to 6 months before I saw results. However, they decided to dispute many things on my credit report without my knowledge, even going so far as to creating letters and signing my name without my permission. They did this with the - - - where the lovely ( I use this with high sarcasm ) - - has been a nightmare to work with. I have contacted her twice asking the dispute be removed and she refuses ... |
John C. Heath, Attorney at Law, PLLC disclosures June 18, 2015 - I spoke with - at Lexington Law, I asked for a refund because the work was not completed. I paid before any work was done. I also was not told that I can do this work on my own and dispute on my own. ... |
John C. Heath, Attorney at Law, PLLC excessive fees May 6, 2015 - I used Lexington Law for 2 years to raise my credit score and remove some items from my credit report well my score went down about - points after I was finished paying them $99.00 a month for 2 years They did nothing for me except take my money every month. I truly would not recommend them to any one. I would call periodically and was told that if I would hang in there a year that I would see results a year after I started my score went DOWN. ... |
John C. Heath, Attorney at Law, PLLC fraud or scam April 6, 2015 - I am highly dissatisfied with Lexington law firms credit repair services, the advertisement states the there is no up front fee, and guarantees your credit will be repaired in 30 days. I have been a client of this company for over a year and have seen no improvement in my credit. I was charged $99.00 a month for this time.... |