Shellpoint Partners, LLC Mortgage Complaint

Shellpoint Partners, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

In the process of my divorce in -/-/- my ex insisted that as I was to be awarded the home the mortgage was to be in my name. The home was refinanced through - under the guise that it would be in my name only. My ex told me years later he knew before signing the documents it would not be in my name as I had no credit or employment history at the time. I wasnt aware of this until after the final papers were signed. The mortgage was taken out after we were legally separated but before the final divorce documents were signed.


for undisclosed liabilities in the divorce. I attempted to apply for a loan modification in -/-/- and - refused to talk to me as they said the loan was not in my name. My ex said they would not modify it because he did not live in the home. When it was taken over by - I obtained permission to speak to them from my ex and we both participated in the initial modification process. This drug out and he eventually refused to continue to be involved and they told me I needed to apply for an assumption, so I did and this drug out until it was transferred to - and sale dates came and were postponed, paperwork lost ... same story everyone has. The loan was transferred to Shellpoint late -/-/- and I submitted a new package as they requested, resubmitting the quit claim 3 times. When I called to make sure all the paperwork was acceptable they refused to talk to me. They said my ex told them I was not to be allowed to submit a modification package and they were not to speak to me and the home was to be sold. I was told that I was not on the physical loan. I sent Loss mitigation an email stating that I was on the Deed of Trust and held the quit claim that there must be an issue with the documents and I want to see the note. I am the owner of this property and should have the modification package accepted. In response, I received a letter addressed to my ex saying I contacted them and they are refusing to communicate with me. The house was to be sold -/-/- I filed for Chapter - bankruptcy on -/-/- and the sale date has been postponed until -/-/-.