Shellpoint Partners, LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Shellpoint Partners, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

CFPB complaint Filed -/-/- Case # ShellPoint - - -, - CA - - said that it will be a big problem to do a short sale for a homeowner that does not have separate business bank statements, no business name, and have not filed taxes for - and -, and therefore underwriting will likely require the homeowner to file taxes for - & -. I told ShellPoint that the homeowner is a sole proprietor - there is nothing wrong or illegal about this. Therefore a separate business 'name ' and 'bank statements ' are not necessary. The homeowner has also already provided a written and signed statement that they have not filed income taxes. I also reminded ShellPoint that in California the homeowner can not contribute to a short sale, and since the profit & loss statement is proof of income, they will have to make a decision based on what they have been given.


them? The homeowner certainly does not have that kind of money. In California, the lender can not ask for a contribution from the homeowner. It is obvious from the income information provided that the seller can not afford to keep the home. Attempting to force the homeowner to file income taxes is just another delay tactic and does nothing but reveal the stupidity of this company as a mortgage servicer.

Shellpoint Partners, LLC customer in California
Mar 31, 2017

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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