Shellpoint Partners, LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Shellpoint Partners, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

My old mortgage company sold the loan to a new company they included charges for things legal fees and inspections that I never agreed to pay for in mediation. Now I 'm being hounded and my mortgage has gone back up

Shellpoint Partners, LLC customer in Georgia
Mar 11, 2017

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

Consumer disputes how Shellpoint Partners, LLC handled their complaint

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How Shellpoint Partners, LLC handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Shellpoint Partners, LLCComplaint HistoryComplaints3/201311/20133/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Shellpoint Partners, LLCLoan servicing, payments, escrow account98.5%0.3%0.9%0.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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