USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Checking account Deposits and withdrawals Georgia

I have multiple accounts with USAA. ON -/-/17 USAA. On -/-/2017 I deposited a $300.00 USPS Money order made out with me as the Payee into my Checking account. According to their Depository Agreement the funds should have been available with in 2 business days. USAA put a 7 business day hold on the funds. On the day before the funds would be released I had a balance of $220.00 and an available balance of $23.00. At this time a $30.00 ACH payment was presented. This would have caused a $7.00 negative balance. My overdraft protection linked to my USAA Account Card was charged $100.00, but the $100.00 was never deposited into the account, in direct violation of the depository agreement. At this time, I try to make a payment with my Checking Account Debit Card thinking the $97.00 remaining from the overdraft transfer is in that account, but it is denied for insufficient funds. But, I ca n't use USAA Account Card because the $100.00 overdraft transfer has been removed from it. The response from the CEO office 's representative was I ca n't help you, I 'll add it to the discussion list at our next meeting to see if something needs to be changed. Totally unacceptable.