Conventional fixed mortgage Loan servicing, payments, escrow account
Round Point Mortgage Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Pennsylvania
This company continuously miscalculates escrow and did n't pay the tax bills I sent to them until I reached out to them 3-5 times. To this day, I have sent - tax bills and only - was paid with my initial request over a month ago. The - tax bills exceeds the escrow amount so I asked that it be increased or recalculated. Instead, they decreased it. Their customer service is usually awful, and people usually have no clue what I 'm even talking about.
Round Point Mortgage customer in Pennsylvania
Mar 10, 2017
* Source: CFPB Complaint Database
Round Point Mortgage response to complaint:
Closed with explanation
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