TransUnion Intermediate Holdings, Inc. Credit Reporting Complaint

Credit reporting company's investigation inadequate help over the phone

TransUnion Intermediate Holdings, Inc. Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone New Jersey

3 inquires listed on my Trans Union credit report were removed and placed back on my credit report without any notification to the consumer ( me ). This is against the law and illegal. I called Trans Union on Monday, - - and spoke to a representative who confirmed the inquiries were removed and replaced back on. He said these 3 inquires will be removed. I told him I wanted the statement in writing, he said he could not do that since this is a system glitch issue. I stated if these inquiries were not removed from my credit report due to Trans Union violating the law and my rights as a consumer, by Monday -/-/-/2017, that I will be making a complaint to the CFPB to have them removed promptly. Again, this is against the law deleting and replacing inquires that potentially pose as negative information on a credit report and those such inquiries were listed back on my credit report without any notification. I found out these inquiries were removed and replaced twice - the first time between the week of -/-/-/2017 & the second time the week after ( -/-/-/2017 ). I was able to find this info due to a credit monitoring service that I consistently use that updates weekly on Mondays. Please remove these inquiries promptly as I was told they would be removed over the phone and this was never done. Thank you. ( See attached spreadsheet for listed inquiries ).

TransUnion Intermediate Holdings, Inc. customer in New Jersey
Mar 07, 2017

* Source: CFPB Complaint Database

TransUnion Intermediate Holdings, Inc. response to complaint:
Closed with explanation

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