Citibank Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Citibank Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account New Jersey

The mortgage company irresponsibillty put - rates on my credit report. The credit bureau received all the information needed to remove this information from my report. I never was late. This has been a consistent problem

Citibank customer in New Jersey
Mar 03, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Company profile

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How Citibank handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/2017020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankLoan servicing, payments, escrow account1.4%73.7%5.2%9.5%3.5%5.5%0.6%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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