Shellpoint Partners, LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Shellpoint Partners, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

I opened an account with - in -/-/- .... made a final payment in -/-/- .... the home was foreclosed on in -/-/-. Why am I still receiving negative marks on my credit report in -/-/-? I spoke with - and they said they no longer had the loan and that - took this loan over in -/-/-. - said they were no longer in charge of the loan and that it transferred over -/-/-. I would like this removed as it is well beyond the time limit. THANK YOU

Shellpoint Partners, LLC customer in California
Mar 02, 2017

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

Consumer disputes how Shellpoint Partners, LLC handled their complaint

Created with Highcharts 4.2.3Shellpoint Partners, LLCComplaint HistoryComplaints4/20121/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Shellpoint Partners, LLCLoan modification,collection,foreclosure93.9%3.2%1.9%1.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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