Stonegate Mortgage Corporation Mortgage Complaint

Stonegate Mortgage Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

I recently submitted a loan modification paperwork package to stone gate mortgage. I had this sent by priority mail so that I could keep track if this was delivered. The package was delivered on -/-/17. I had talked to stonegate and told them I am sending it this way and if there is anything else I need to do please call me. The girl confirmed she would do this. Today I get a letter from a lawyer stating forclosure procedings have started to my surprise. I called Stonegate and the girl was like it never showed up. I said it shows it was delivered. She said there is nothing they can do for me at this point. Now i am very upset, I explained my mom was critically ill and took care of her during this time. My dad had a - and is - and has -, he is -. I did what I feel any child should do. My mom died on -/-/-, so now I am homeless and motherless and heartbroken