Stonegate Mortgage Corporation Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Stonegate Mortgage Corporation Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Iowa

In -/-/- I requested the name of the foreclosure attorney and a reinstatement quote. I took more than - days to receive the reinstatement quote and I never received the name of the attorney. I faxed a - page loss mitigation package on -/-/- and I have a fax confirmation showing the transmission was successful. I called Stonegate on -/-/- and was advised they never received the information and they have no obligation to search their records to locate the documents.

Stonegate Mortgage Corporation customer in Iowa
Feb 06, 2017

* Source: CFPB Complaint Database

Stonegate Mortgage Corporation response to complaint:
Closed with non-monetary relief

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How Stonegate Mortgage Corporation handles Loan modification,collection,foreclosure complaints

Created with Highcharts 4.2.3Stonegate Mortgage CorporationComplaint HistoryComplaints4/20137/20142/20155/20158/20159/20151/20163/20164/20168/20161/20172/20174/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Stonegate Mortgage CorporationLoan modification,collection,foreclosure47.1%5.9%47.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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