USAA Savings Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

USAA Savings Consumer Loan department,

Vehicle loan Problems when you are unable to pay Texas

I became permanently - -/-/-. I am - % service connected veteran and also on -, I was forced in to bankruptcy. During the bankruptcy I signed an affirmation agreement on my -/-/- - and paid the balance in full. USAA has the credit report showing a charge off after a - day late -/-/-. First off a financial institution does not charge off anything for - days, a - day late is not a charge off. The payment was not even - days late, due to the bankruptcy and reaffirmation agreement there was a mix up with the bank I believe. This loan was paid in full prior to payoff date even.

USAA Savings customer in Texas
Feb 03, 2017

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

Consumer disputes how USAA Savings handled their complaint

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints5/20128/20129/20126/20137/20138/201310/20131/20148/201410/201411/201412/20146/20157/201510/201511/201512/20154/20165/20166/20167/20168/20169/201612/20161/20172/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsProblems when you are unable to pay61.1%19.4%19.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to pay1.8%80.7%4.3%9.6%0.2%1.3%1.3%0.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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