USAA Savings Bank Account Or Service Complaint

Checking account Using a debit or ATM card

USAA Savings Bank account or service department,

Checking account Using a debit or ATM card Colorado

USAA promised they would not charge Foreign Transaction fees when they forced customers to switch from Master Card to Visa. They are now saying that this only applies to the credit cards. They have done a bait and switch and deceived customers. It is documented several times in USAA communities that there would not be Foreign Transaction fees for Visa cards.

USAA Savings customer in Colorado
Jan 31, 2017

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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