Shellpoint Partners, LLC Mortgage Complaint

Shellpoint Partners, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

I am - years old and I have been in review for a modification with - since -/-/-. My husband - and I am a -. I have my adult son helping me. Shellpoint has all documents they asked me for including but not limited to all of my income proof as well as my sons non borrower auth form and his income proof. For weeks I have been in active review even the - and Deed are in my name. Now at the - hour - days prior to my sale date WHILE i am in active review, Shellpoint states I need to file documents in -. I am - years old why did n't Shellpoint tell me to do this in the beginning of -/-/-. I would have done what they asked. Now - days before the sale, while all along lying to me and stating that my review is active and the sale WILL postpone, they are asking me for the impossible and they are now refusing to postpone the sale. So if they needed probate documents from the beginning, they SHOULD have never accepted my package and lead me down the wrong path. I pray you help me I want to die in this home, I dont have much time left on this earth please do n't let my last experience be with this bank defrauding and lying to me to steal my home under false pretenses. - BLESS YOU