Review and analysis of over 8 complaints against Sallie Mae
Sallie Mae consumers have reported over 8 official complaints related to Received bad information about my loan. Out of the 8 consumer complaints against Sallie Mae, 25% were disputed by the consumer (i.e. the consumer was not happy with how Sallie Mae responded to their complaint) and 100% were processed in a timely manner. 13% of consumer complaints against Sallie Mae resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Sallie Mae Student loan dealing with my lender or servicer received bad information about my loan January 20, 2017 - Struggling to pay loans due to current income when I got behind I received numerous letters from Sallie Mae stating to call to find out repayment options. Well, when I called I got very rude answers and was told there were no options for me besides to pay my loan. When I mentioned, I was told there were other options they refused. Consignor even called and was given same cold shoulder.... |
Sallie Mae Student loan dealing with my lender or servicer received bad information about my loan November 7, 2016 - Sallie Mae, now -, has irreparably damaged my credit and finances. After graduating from college and not being able to find a job for close to a year, they refused to work with me to refinance my loans, despite my various attempts to work out a payment plan with them. Once employed, I resumed my payments, but they were too high as I am only - and an entry level employee. Again I contacted them only to be given the runaround, and when I finally spoke to someone of stature, they told me that the only way to refinance my loans was to default on them, which I did. Once I defaulted, I made an... |
Sallie Mae Student loan dealing with my lender or servicer received bad information about my loan July 21, 2016 - Dear CFPB Representatives I contacted Sallie Mae on -/-/2016. I spoke to a representative who identifies himself as - - in the Recovery Department of Sallie Mae. He was the first person that guarantee me that once the account was settle or paid off, Sallie Mae will begin to report the account to -, - and - as Paid in Full. A verbal contract was established with this representative which include the guarantee of Sallie Mae to report the account to -, - and - as Paid in Full. I accepted the settlement offer and paid the account in time and terms of condition. ( Attach... |
Sallie Mae Student loan dealing with my lender or servicer received bad information about my loan July 10, 2016 - I agreed to co-sign my grand-daughter 's college loan, Sallie Mae, 2 years ago. They now have us paying for a loan that was to be deferred and I owe more than she does. We are - and worried about this situation. Can you help us?... |
Sallie Mae Student loan dealing with my lender or servicer received bad information about my loan June 14, 2016 - Attended the now-shutting down - - in -, CA. During my time as a -, I had a car accident and had to leave before my finale year. Upon returning, my federal loans through - seemingly split with Sallie Mae who was now handling them, but these turned out to be private loans. Now, my grandfather ( who co-signed with me ) are paying my - - private loans month-to-month and - says I do n't have to pay until I find work, which I 'm not finding anywhere across the state of California, and Sallie Mae is calling us daily with robocalls to harass us to pay - different loans at o... |
Sallie Mae Student loan dealing with my lender or servicer received bad information about my loan May 11, 2016 - I was a co-signer on a Sallie Mae student loan. The primary borrower filed bankruptcy and ceased payments. I was not notified by the creditor that payments were late until AFTER the account went to collections. No voicemail 's, emails, or snail mail until after my near perfect credit score was damaged to the tune of - points. Sallie Mae claims their fallible computer system shows notices were sent. They sent them to me for the first time as part of a - complaint response at which point I confirmed I never received them the first time. Sallie Mae claims that removing this negative mark fr... |
Sallie Mae Student loan dealing with my lender or servicer received bad information about my loan April 29, 2016 - After reviewing the fair practices act- then going over the loan documents with my co-signer we believe that we were led to think that our loans were student loans Not private ones- If I 'm read things correctly the loan provider should have provided one or maybe all the documents listed below as examples : ... |