PHH Mortgage Mortgage Complaint

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker

PHH Mortgage Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker California

back on - - i applied for refinance with PHH Mortgage witch i have a loan with them at - percent i was qualified for - percent loan # - after about 3 months i wast told that there is lien on the property since - regarding a child support issue i called them and i spook to the title company ( - - - ) and i email copy of the close case letter from the child support to both - and - - - - told me i should not contact her nor the child support HPP should contact the child support and verify the issue all they need is to send a form to the child support. i also called the child support ( - - ) she was helpful and confirmed there is no lien on the property all they need to do is to send them the request now they cancel the loan and they charging me a appraisal fee - the interest rate went up and it does not make since to refinance

PHH Mortgage customer in California
Jan 19, 2017

* Source: CFPB Complaint Database

PHH Mortgage response to complaint:
Closed with explanation

Consumer disputes how PHH Mortgage handled their complaint

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