Discover Credit card department,
To whom it may concern, I have been charged a late payment APR by Discover for the last few years because of missing one payment -/-/-. Based on the Credit Card Act of -/-/-, I believe this has been done unfairly and in a manner that is against the law. To my knowledge, I demonstrated six months of consecutive on-time payments, but did not see m y original rate restored. In addition, I 'm not even sure I was the full 60 days late required to even trigger the default rate. I have repeatedly contacted Discover about this and they have told me that they will not lower my interexst rate and have been generally unhelpful in addressing my situation.
Discover customer in Illinois
Jan 11, 2017
* Source: CFPB Complaint Database
Discover response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.discover.com/ |
| Phone | 224-405-1747 |
| [email protected] | |
| Address | P.O. Box 30943 Sale Lake city UT 84130 |
| Discover | |
| Discover |
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