Loan Care Mortgage department,
FHA mortgage Loan servicing, payments, escrow account Pennsylvania
My mortgage servicing was switched to Loan Care LLC this past summer. Since then I have missed bills, been charged fees, been denied the opportunity to pay my mortgage, been left on hold and/or disconnected multiple times, been denied the opportunity to speak with a manager, been belittled or condescended to. All the while I still have not received any bill or description of charges, penalties or fees.
Loan Care customer in Pennsylvania
Jan 05, 2017
* Source: CFPB Complaint Database
Loan Care response to complaint:
Closed with explanation
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