Shellpoint Partners, LLC Mortgage Complaint

Shellpoint Partners, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Ohio

Shellpoint Mortgage Servicing ( Complaint # - ) never sent me follow-up papers from -/-/- to decrease the APR and/or monthly mortgage payment for my -, OH - property. My son lives at -. In -, I submitted applications for both properties ( including my residence at -, OH - ), but Shellpoint only gave me a modification for -. The subprime rate on both properties in - were part of the country 's - Great Recession. I still do not want to be a sharecropper paying for properties that I will never own.