Pentagon FCU Credit Card Complaint

Pentagon FCU Credit card department,

Billing disputes South Carolina

Received invitation from my bank - - to sign up for airport - - as a - - cardholder benefit. The letter I received stated that I and a guest would enjoy - complimentary visits before being charged. My wife and I used the - visits on a trip to - - in - 2016 but - charged me $54.00 for the second visit. Despite several attempts to get - to refund the charge, they refuse, claiming that I was only entitled to - " passes '' There is no mention of a " pass '' or " passes '' in the letter - only - complimentary visits for both me and a guest. The outbound flight was - visit and the returning flight was the second. I believe that the language is clear but If there is any ambiguity, it should be interpreted against the drafter, in this case - -. This was misrepresentation and I want the charge removed from my credit card account.