PHH Mortgage Mortgage Complaint

PHH Mortgage Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Delaware

I have my current mortgage with PHH Mortgage for the past - years of a - year mortgage at - % ( $ 2210 monthly mortgage payment ). My application for refinance to - % that would have reduced my monthly payment to $1700.00 was denied for a flimsy reason of " inadequate debt to income ratio ''. This was after repayments of all outstanding issues on my credit as instructed by the company to the tune of almost $5000.00. I 've always maintained - income sources - - time and Full Time ) with the following gross income streams from my - positions : -/-/- - $110000.00 -/-/- - $130000.00 -/-/- - $100000.00 -/-/- - $94.00, - The argument as presented to me was that i changed my full time job - months ago hence any income from there can not be used even though there is no gap in full time or part time employment in the past - years. So they arrived at their " inadequate debt to income ratio '' conclusion using only my part time employment. This is a very odd position that brought me to either of - conclusions : -. The company did


-. I fit into a category of borrowers that do not understand how the numbers or financing work. I have already spent about $5000.00 as instructed by the company 's loan originators to settle outstanding issues on my credit. This also did not include the emotional toll that the process have put me through. This is very unfair practice that need to be looked into. Thank you for your time.