Discover Credit Card Complaint

Discover Credit card department,

APR or interest rate Maine

on - i called discover to see about lowering the interest rate on my account and was told it could n't be done but financial aid may be able to help. i spoke to - - - - who said i could be put on a program that would reduce my interest rate to 9.9 % o both purchases and cash advances for a period of 6 months. i noticed that each month the cash advance amount would increase. when asked why i was told all money after interest was applied to the lower purchases balance and the only way to decrease cash advance amt. was to get that balance below the purchase amt. - checked with her supervisor and told me if i made a $150.00 payment, that would bring the cash advance balance below the purchase balance and then any additional money after interest would be applied to the cash advance balance and to call back in a couple days to be put on the 9.9 % program.. i made a $160.00 payment on -/-/16 after my regular monthly payment was made. i was told by - that it would all be applied to the cash advance balance. before the payment was made the purchases balance was $3100.00 and cash advances balance was $3300.00. when i called back on - i spoke to cooper. after the - payment the purchases balance was - and the cash advances balance was - when i explained to - what - had done, he said he spoke to her and his supervisor and that - was mistaken and the balances were correct and there was nothing i could do about it i feel that i have been lied to. i understand the conversation was recorded and that discover has a record of what - told me..