BB&T Financial Mortgage Complaint

BB&T Financial Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker North Carolina

On - -, 2016, I applied for a refinance mortgage loan with my current mortgage company Branch Banking and Trust Company ( BB & T ). On - -, 2016, BB & T sent me a Statement of Credit Denial, Termination or Change lettered dated - -, 2016. On - -, 2016 and - -, 2016, I sent certified letters to BB & T requesting answers to specific questions related to the BB & T statement of credit denial dated - -, 2016. BB & T has ignored my written request for information about the loan denial. The following support documentation is included with my complaint ( 1 ) the BB & T Statement of Credit Denial, Termination or Change lettered dated - -, 2016, ( 2 ) my letters to BB & T dated - -, 2016 and ( 3 ) my letters to BB & T dated - -, 2016. It is important to note that my CFPB complaint is my third request for information from BB & T about the loan denial ( my - letters to BB & T referenced about plus this CFPB complaint ).