Review and analysis of over 5 complaints against Santander Bank US
Santander Bank US consumers have reported over 5 official complaints related to Account terms and changes. Out of the 5 consumer complaints against Santander Bank US, 0% were disputed by the consumer (i.e. the consumer was not happy with how Santander Bank US responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against Santander Bank US resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Santander Bank US Consumer Loan account terms and changes December 12, 2016 - - - payment paid -/-/16. Santander reports payment -59 days past due. Payment came out my account -/-/16. Santander reports no payment for - in the historical account information section and -59 days past due is the negative information reported. In addition, I made payment in - for twice the amount of the monthly payment and Santander refuses to apply the payment correctly. This has happened twice in the past where the branch applies the payment Incorrectly. The branch told me to contact customer service and customer service refused to apply it correctly and refu... |