Synchrony Financial Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

Synchrony Financial Bank account or service department,

Other bank product/service Making/receiving payments, sending money New Mexico

Synchrony Bank has been calling me -- times a day at all different times and for 7 days a week. This week they started using their own name before they used a restricted number which did not show who was calling and this has been going on for over 6 months. - : the account that was behind was Walmart but they lowered the limit on another account called Paypal which at that time was never behind. But I am not going to pay anything on Paypal until they change their actions. Walmart is being paid on schedule and every month. They call me at work, before - and after - They use an automated dialing system which no one is on the other end of the line except a computer until you answer the call. The computer does leave a message but still it is a computer. They changed the calling name from Restricted to Synchrony when I told them not to call me anymore. This is getting monotonous and repeititive I am past tired of all this. I would be glad to pay them if they would quit bothering me but as long as they continue to call -- times a day and sometimes more I will not. Thank you. - -

Synchrony Financial customer in New Mexico
Dec 10, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20162/20164/20165/20166/20167/20168/20169/201612/20161/20172/20173/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialMaking/receiving payments, sending money66.7%33.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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