Discover Credit Card Complaint

Discover Credit card department,

Billing statement New York

On - -, 2016 Discover Credit Card received and acknowledged receipt of $1100.00 total balance payment for my credit card account which card 's identification number I changed after I complained about - fraudulent charge made to my account which have since been credited to my account. However, my account balance payment of $1100.00 has not been credited to my current account and past due charges have been levied on my account # - : $27.00 and -. Here is a copy of my current account status and balance : -. Take notice that my current balance does not account for my payment of $1100.00 received by Discover Credit on - -, 2016. I have called Discover customer service on - - and again on - -, 2016 and was told that they would investigate but did not assure me I would be credited the payment I made to the same account which I had requested due to the - fraudulent changes to my account which they acknowledge. All parties I spoke with including the fraud department were indifferent to my complaint.