Wells Fargo & Company Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Wells Fargo & Company Mortgage department,

VA mortgage Loan servicing, payments, escrow account Virginia

Well Fargo is sending me false statements, and harassing phone calls. 1 ) I have a VA loan which clearly says that my monthly payments to mortgage ( - ) are not late until after the - day of each month. However on - - Wells Fargo sent letter saying ( without any specifics or or itemizations ) I was " seriously '' delinquent and over due and threatening foreclosure, but the facts are my monthly mortgage principle/interest ( - ) was set by the VA loan administration and was paid in accordance with the Va guideline before the - of the month. Please reference mortgage check # - for - cashed by Wells Fargo on the - of the month and escrow check # - cashed by Wells Fargo on the - in the amount of -. 2 ) In addition to sending me false letters saying I am delinquent and threating foreclosure, without any itemized facts, Wells is calling me daily, and when I pick up the phone they hang up, or if I do n't pick up they leave ambiguous message like " calling about the mortgage '' or leave no message at all. additionally the " about the mortgage '' statement, that is not enough information to return a call. I am being harassed with frivolous phone calls, or rude hangs by Wells Fargo.

Wells Fargo & Company customer in Virginia
Dec 06, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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