Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

Other mortgage Loan servicing, payments, escrow account New Mexico

Wells fargo has decided to pay my flood insurance through my escro account, approx $550.00, for the last two years to an independent insurer I hired and negotiate with. Prior to that i pay the insurer who pays Wells Fargo. they also upped my mortgage payment by $75.00. Raising property taxes is very little and flood insurance do n't match the increase. Going through - WF said they had no paper work regarding flood ins other than last two years. ( did the - erase ). Prior to that they listed excuses detailing why i could n't independently pay for it, all totally bogus of course. I can prove Ive been paying an insurer for years and Wf claimed in - reference they had always paid it my response was then you owe me over payment money. Have n't had an escrow balance sheet in a long time. The new payment disrupted my other payments. - recommended you saying that they do n't have authority to do much. They never talked to me about this insurance or my escrow.