Shellpoint Partners, LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Shellpoint Partners, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Colorado

Shellpoint Mortgage Service -/-/2016 ATTN E-CALLATION DEPARTEMNT LOAN NUMBER - -, Chief of the Escalation Department. Dear - : I am in receipt of the letter send from you Department on -/-/2016- Someone is CLEARY NOT PAYING ATTENTION TO MY ACCOUNT : OR THE RETENTION OF MY HOME- When I received the call on -/-/2016- from - he knew that the DOLLARS where incorrect on my Modification Denial with the UNDERWRITING DEPARTMENT not adding any rental income. In addition, his superior called me per my insistence in the Denial of the Modification an also concurred that there was no rental income and the Modification showing a NEGATIVE loan ratio of ( -140 % ) - Debit to income- NOW let 's look at page one of your -/-/- letter FROT with ERRORS- and misinformation.


income to me of $6500.00 per month NET to ME -- take away the MORTGAGE PAYMENT for the rental unit of $2600.00 = $3900.00 take away with a new HAMP MODIFIED PAYMENT on the balance of $370000.00 on a 2 % note the payment would be at $1300.00 per month- plus taxes and insurance of roughly $500.00 per month I would be at 50 % LOAN TO VALUE NOT NEGATIVE 140 PERCENT- SO, let 's look at $6500.00 a payment of $1900.00 would be a positive 32 % Debt to income ratio- Now please try to explain this to the Consumer Protection Bureau- your response is not posted on my site and a second note was sent to you for my concerns of your response. - CO -- - CC - Attorney on File and the Consumer Protection Bureau. \

Shellpoint Partners, LLC customer in Colorado
Nov 22, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more