SunTrust Banks, Inc. Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

SunTrust Banks, Inc. Bank account or service department,

Checking account Making/receiving payments, sending money Virginia

This is complaint against Sun Trust Bank. - accounts were fraudulently drained of $200000.00. between - - and - -. Some of the money has been returned to the account in the form of provisional credit $26000.00. The remainder has not been returned. It has been four months and Sun Trust will not return calls from fraud investigator. Case # -

SunTrust Banks, Inc. customer in Virginia
Nov 21, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3SunTrust Banks, Inc.Complaint HistoryComplaints3/20165/20166/20167/20169/201610/201611/201612/20162/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust Banks, Inc.Making/receiving payments, sending money83.3%11.1%5.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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