Stonegate Mortgage Corporation Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Stonegate Mortgage Corporation Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

I refinanced my house and Stonegate Mortgage and Servicing still has not returned over - dollars thats in my escrow account. They have told me numerous times they are sending it which I have at least two of those times recorded on my computer. A manager by the name of - assured me he was overnighting it. Two days later when I called to find out where it was, I was about to be transferred and then suddenly he is no longer in the office for the day at -. Not one person has given me a straight answer and no one has returned my money to me since my closing over 60 days ago from writing this complaint. These people are crooks.

Stonegate Mortgage Corporation customer in Texas
Oct 28, 2016

* Source: CFPB Complaint Database

Stonegate Mortgage Corporation response to complaint:
Closed with non-monetary relief

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