Shellpoint Partners, LLC Mortgage Complaint

Shellpoint Partners, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Illinois

This complaint is 2 fold. 1 ) I have been getting getting notices from Shellpoint Mortgage Servicing stating that I am 3 months behind on paying my mortgage. The payment has been automatically deducted from my checking account every month at the same time. This has negatively affected my credit. 2 ) I have provided insurance coverage for my properties on several occasions, my - agent has also sent them the cover sheet. Shellpoint continues to state that they do not have evidence of insurance and is charging me $620.00 for each of my - properties. My insurance from Farmer 's is $820.00 for all - properties per year.