BB&T Financial Consumer Loan Complaint

BB&T Financial Consumer Loan department,

Vehicle loan Managing the loan or lease Virginia

I had a car loan through Regional Acceptance that I paid the last and final payment on -/-/16 of -. I spoke to the company on -/-/16 to confirm m my new address so that the title could be sent and was told by the rep that it was sent out on -/-/16. On -/-/16 Regional processed a debit of - on my checking account without my knowledge or authorization. I would not h have made a payment after I had paid a final payment previously. This company y did this once before earlier this year and I had to block any checks from them on my account. I am concerned that they held my personal debit card informat on file from a previous transaction, this is dishonest, unethical and a violation to the Fair debt collection practice act. Please hold them accountable and keep them from doing this again in the future to other consumers.