USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Checking account Making/receiving payments, sending money Missouri

Was involved in a Motor vehicle accident -/-/2016 filed claim with USAA. Claim was paid for accident the money was deposited into our USAA checking account, However I was notifed that we was involved in a bank fraud and our account was frozen. due to the investigation. After the determination was made the bank ruled as a scam. After we informed them that our bank card and account info was released and was unknown to us. The claims department refused to re issue the amount of money to fix the damage, and is also refusing to provide ANY documentation to us so we are able to seek further help to pay for the vehicle. USAA took over - from our account which was our paycheck and claim to fix the car.