BB&T Financial Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

BB&T Financial Consumer Loan department,

Vehicle loan Shopping for a loan or lease Minnesota

I purchased a car from regional acceptance corporation -/-/2014. I started off with - and have paid - on this loan, the payments are - a month. The loan is still at -, it 's crazy. In 31 months I have basically not been reducing my loan amount at all. I have tried to refinance for a lower monthly payment, they will not work with me on this. They have sent me off to other lenders and nobody else will work with me, not even my own bank because the value of the loan and - price of the car is -. I have over - in negative equity. No loan officer, nor car dealer will work with me. I am praying and thank GOD that a door will open. I was gon na make bigger payments to try and pay the car completely off, just not able to make that happen right this minute.

BB&T Financial customer in Minnesota
Sep 24, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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