Shellpoint Partners, LLC Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Shellpoint Partners, LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account Texas

my name is - - my telephone number is - my address is -, T- - I 'm complaining about my heart loan that was originally approved with - - - the originator of my loan which was done back in 2005 I completed the process of acquiring A harp loan but my payments have continued to go up regardless of the guidelines that are set is a hard process. - alone servicer made numerous errors in the accounting of my account in regards to figuring the escrow and taxes in which they more than once regarding the right amount of tax to be assessed on my - a $3000.00 unapplied funds which had to be retroactively corrected after having my loan for less than a year they transferred the loan to Shell point mortgage servicer also increase my payments even while I was under the harp program saying they had the right to ask for an additional $900.00 to Cushing my loan they have failed to provide me monthly statements they help with failed to return phone calls you 're unwilling to provide documentation is on what they 're doing I 'm filing this complaint in regards to my Shellpoint Mortgage Servicing loan number -. Shell point mortgage servicing address is - - -, -, OH -

Shellpoint Partners, LLC customer in Texas
Sep 21, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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