USAA Savings Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

USAA Savings Bank account or service department,

Checking account Making/receiving payments, sending money Illinois

i had a account with usaa bank along with my daughter well there was fraud on my acct so what they did was close all the accounts in the mean time they will not let my daughter get her money out of her acct because of the fraud on my acct in the mean time we have no money and asked if we could get the money out and also my son in laws money is going in there they want to hold the money for thirty days we need the money they say they take care of there own which is a lie

USAA Savings customer in Illinois
Sep 16, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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How USAA Savings handles Making/receiving payments, sending money complaints

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints3/20124/20125/20126/20127/20129/201211/201212/20121/20132/20133/20134/20136/20137/201310/201312/20132/20144/20145/20146/20147/20148/20149/201410/201411/20142/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/20166/20167/20168/20169/20163/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsMaking/receiving payments, sending money65.3%25.5%4.1%2.0%3.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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