Round Point Mortgage Mortgage Complaint

Round Point Mortgage Mortgage department,

VA mortgage Loan servicing, payments, escrow account Michigan

Roundpoint mortgage managed property taxes collected at my - - 2016 closing and were advised a Veterans ' property tax waiver was awaiting the - - - - approval. The requested approval documentation was provided Roundpoint so the escrow analysis could begin. Weeks passed but no analysis was done. Per GH Twp, Roundpoint paid the summer taxes - -, 2016 instead of returning the funds to me, per the law. The emails I have demonstrate the lack of cooperation I 've received which included their designated ombudsman. I want Roundpoin to refund the property taxes they managed, returned to me ; I should not penalized ( -60 day for return of funds ) for their errors, these funds should come from Rounpoint directly ... they can wait for the return.