Ditech Financial LLC Mortgage department,
FHA mortgage Loan servicing, payments, escrow account Mississippi
I paid mortgage for the month of - and - 2016 with - separate checks of $600.00. I continued to receive statements claiming I was late. So I called and was told I left off - per check. So I made payment and was told system will automatically know correct payments has been made and will apply payments accordingly. I was told will take 5 business days. After 3 weeks later they are still holding my mortgage payments in unapplied funds and charging me late fees. I have called several times to get this issue resolved to no avail. Please help
Ditech Financial LLC customer in Mississippi
Sep 08, 2016
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ditech.com/ |
Phone | 800-700-9212 |
https://www.ditech.com/contact-us/home-loan-specia | |
Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
Ditech Financial LLC | |
Ditech Financial LLC |
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