BB&T Financial Bank Account Or Service Complaint

BB&T Financial Bank account or service department,

Checking account Deposits and withdrawals Virginia

I presented a check to - - which cleared their electronic screening. I immediately deposited a check presented to me as reimbursement ( mobile deposit ) the same day. BB & T held the deposit for 3 days. In the meantime, my check was returned NSF and I was charged a - charge. Today, I check my account and see where BBT list my mobile deposit as " available '' and " posted '' on -/-/-. This is beyond misleading. If the funds were not available according to their policy, why do they present the deposit on my statement as being available for withdrawal? In actuality, the funds were there. Also, They do not disclose the check that was returned in order that the consumer can get matters straight with the bank or merchant. Because of this, the check was presented a second time. Check in the amount of $320.00. I am not understanding how a check can be returned and the ending balance for the day be over and beyond the check amount plus charges?