USAA Savings Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

USAA Savings Consumer Loan department,

Vehicle loan Problems when you are unable to pay Texas

I have been totally and - since - 2011 and trying to clean up my credit reports, USAA is reporting a vehicle loan of mine as a charge off which is incorrect, I filed bankruptcy in - 2011 but due to my child 's death the bankruptcy was not completed and the court has since vacated the entire bankruptcy. However during the bankruptcy I reaffirmed the vehicle loan and paid the loan in full anyhow. The vehicle loan is being reported as a charge off, which does not even make since considering USAA has the payment only being late 30 days, which is also false however because after the bankruptcy was filed I paid on time and then made a final payoff months prior to the end of the contract.

USAA Savings customer in Texas
Aug 28, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints5/20128/20129/20126/20137/20138/201310/20131/20148/201410/201411/201412/20146/20157/201510/201511/201512/20154/20165/20166/20167/20168/20169/201612/20161/20172/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsProblems when you are unable to pay61.1%19.4%19.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to pay1.8%80.7%4.3%9.6%0.2%1.3%1.3%0.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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