ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Idaho

- - has sent a bill to collections that was already settled. They are charging me for a modem that was sent back a long time ago. They say they have no record of this. I have researched - - and there are numerous reports of other customers who have had this problem with - -.

ERC customer in Idaho
Aug 23, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3ERCComplaint HistoryComplaints5/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ERCCont'd attempts collect debt not owed40.8%0.5%58.6%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
customercare@ercbpo.com
8014 Bayberry Rd 
Jacksonville FL 32256

Loading similar complaints