Review and analysis of over 46 complaints against ERC
ERC consumers have reported over 46 official complaints related to Debt was paid. Out of the 46 consumer complaints against ERC, 9% were disputed by the consumer (i.e. the consumer was not happy with how ERC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against ERC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 50% resulted in non-monetary compensation.
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ERC Debt collection cont'd attempts collect debt not owed debt was paid April 12, 2017 - Enhanced Recovery Company a collection agency is attempting to collect on an alleged debt owed to - a cable company. I had contacted - disputing this alleged debt in which they did not put my account on vacation status which I had informed them to do. The - representative stated they would adjust my bill. I am still a - customer. I received no communication that - was referring my account to a collections agency. After reviewing my credit report is when I noticed that Enhanced Recovery Company was reporting this alleged debt.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid March 31, 2017 - I am filing a complaint on ERC that has added a collection to my credit report on a debt that is more than 8 years old and should be deleted from my credit record once and for all. This account was with - in 2007 then with - that is logged several kinds of ways on reports to camouflage them selves this account must be delete from my credit report. Credit reports provided as proof.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid March 10, 2017 - This company is reporting an amount due to the credit bureaus for an amount that I do not owe. My cell phone bill was paid in full with - when I chose to switch providers.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid March 8, 2017 - I got a letter from ERC Debt collectors - -, -, FL - - ( - ) - -. I called them an got through after 3 minutes. I told the representative that this is a falsified debt that I have n't had - in over 10 years and it had been paid in full and that my credit was pulled by real-estate lender 's in the past two years and there was no debt from - or anyone trying to collect a debt on - behalf. They said please hold and they hung up got the busy signal on the phone. I called them back went through the same prompts and got the message to please wait for the next availab... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid March 7, 2017 - Received a phone Call from ERC for a debt in - of 2016 Paid debt in full cleared my bank account on - - 2016 still they have not removed derogatory mark from my credit reports even after filing to disputes with the credit bureaus.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid March 7, 2017 - I received a letter stating I owe $600.00 to - from a collection agency I called - and when spoke to a phone associate and mention I did n't use - and never use there cable or requested there service he mention a name that I do n't know the person when ask to verify if the information they had on file was correct and I let him know that my SS # is mine but not the name they had on file so was transferred to fraud department I told him the same information but now he would n't give me the name and city were the account was open that I had to submit my ID and a police report so I went... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid March 6, 2017 - This company bought a debt that has been disputed and removed from my credit reports. There is NO CONTRACT or any evidence bearing my signature.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid February 23, 2017 - This ERC company do n't understand that I already settled this bill with - - - this is unreal I lost so many point over this I should not have no att bill at all the only bill I had with att I already paid off so I do n't get why they keep harassing me... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid February 21, 2017 - Hi, I had a collection account for a - postpaid phone account which was in collections. I paid the debt in -/-/- through an agreement with the collection company. I just checked my credit report however, and I see that Enhanced Recovery Corp is still reporting - $120.00 unpaid collection account as recently as -/-/-. This is hurting my credit, and they should not be continuing to report the account.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid February 19, 2017 - Enhanced Recovery Company put a negative item in collections on my report. The company never sent me anything prior to doing so. ERC stated the dept is to - - - but I 've never had services with - - -. After two days of calling - - - and getting nowhere or any verified info of and acct with them, I called ERC and they stated it 's from an old - account that was turned over to - - - after they brought - out. I settled the account with - in -/-/- or -/-/-!... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid February 15, 2017 - This complaint is in reference to account - with Enhanced Recovery Corp. According to my credit report ERC took over this account from - in - of 2016 in which I was not aware of this account until ERC listed it on my credit report -/-/2016. Although the account was assigned to ERC and they had the account listed on my credit report I was instructed for the original creditor ( - ) that I could make the payment to them and they would recall the collection from ERC and have the collection removed from my credit report. On - I made payment to the Original creditor ( - - ... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid January 31, 2017 - I did not receive service as promised by the cell phone provider that ERC is collecting for. I turned in cell phones, and do not owe this balance. I was told my account was going to be cleared to a zero balance.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid January 13, 2017 - I dropped - due to charges on my bill that were incorrect. These were overage data charges, which I had - alert me when our family would be going over the data plan, which they had BUT in this particular month, they did not for some reason which left my phone bill which would be normally $300.00 to $1000.00, in which - only agreed to discount $200.00 for being a loyal customer. Cell phones were returned to - - collection noticed mailed out to me about a month later with the amount of the outstanding charges AND the - cell phones.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid January 12, 2017 - I had a letter from them when paid the debt many months ago.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid January 7, 2017 - I contacted Enhanced Recovery Corp on -/-/2016 and paid my debt in full. Over 60 days has passed and they have not reported to - that the account has been resolved.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid January 4, 2017 - occasionsSwitched cell phone carriers from - to - on -/-/-. The final - bill was brought to - and they mailed us - pre-paid - cards with the early termination and fees total. We sent everything to - and paid the outstanding balance so that we had a zero balance. The following month we received another bill from - stating we owed another month of service totaling approximately $280.00. We contacted - and explained we have all the documentation proving we had paid everything in-full and no longer was with them, but they were adamant we owed the money for a dif... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid December 23, 2016 - I paid charter communications through Enhanced Recovery system and it is still reporting unpaid. I have proof letter from them. Account # -... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid December 6, 2016 - - agree to disconnected service after they try to raise price I send back their equipment and was told no longer owe anything, but the invoice was sent out by mistake.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid November 22, 2016 - I Had an owed debt with - which was sent to collections to Enhanced Recovery Company. I spoke with them and they offered me a settlement which I took and paid. All of this time it was not on my credit report at all whatsoever. After it was paid which they see on their system It was than reported to all three credit bureaus as a collection also as unpaid although it is paid. They are reporting false information on my report, I lost 43 points because of them.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid November 14, 2016 - I have file a couple of dispute against a collection company, that were collecting for - and won my disputes and it was remove off my credit report in collection. I do n't understand why is Enhanced Recovery Corp. is trying to collect on something that have already been investigated, solve and remove off of all - credit bureaus. I have no agreement with Enhanced Recovery Corp or spoken to them on this issue. I like would them to remove this collection off my credit report or I will pursue a civil suit for harassment and for reporting false information on my credit report.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid November 14, 2016 - I PAID - $270.00 THAT THEY SAID I OWED THEM. IVE NEVER RECEIVED ANYTHING BY ERC TO SAY I HAVE AN ACCOUNT WITH THEM. ERC KEEPS REPORTING AN OPEN COLLECTION ACCOUNT FOR $270.00 EVEN THOUGH IT HAS BEEN PAID TO -. THEY KEEP REPORTING ON A NON VERIFIED ACCOUNT. IM NOT GOING TO PAY TWICE FOR THE SAME THING. ITS LIKE THEIR TRYING TO BLACKMAIL ME INTO PAYING TWICE. I ALREADY PAID - AND ERC WANTS MORE... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid November 11, 2016 - I have a major complain concerning lack of flexibility which exists in corporate structure, more specifically -. After 22 years of marriage on - -, 2014 I was ejected out of the residence I used to live and asked to never return. The - bill was under my name at that time and I kept a very meticulous payment cycle each month. I kept on making payments for several months, even though I was not the recipient of - services provided to the property I was ejected from. I called - several times to have them to either close the account or just transfer the statement to reflect the es... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid November 9, 2016 - When called to verify, they could n't give me much information other then a phone number to -, which I called and they had no idea what I was talking about, but I am trying to get a home loan so I caved in and called and agreed to settle, They Agreed to delete the collection, I was forced to pay this, even though I do not believe the debt to be true. I am still with -, and never had a late balance. They have not deleted the collection, and have just updated the balance to $0.00, ignoring my disputes with the bureaus. They have removed this off of my - report, but it is still showing... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid October 26, 2016 - A company is attempting to collect debt that I do not owe. There is documented proof that I paid all bills on time ( through - - -. They charged my bank account every month after I sent a check in ( I have bank statements to prove this ) under - account number ( with name, address, phone number ), but they would call me every month saying I did not pay and disconnect my internet. I called them multiple times and complained about this issue and they did nothing to fix it. It was discovered that they had - account numbers under my name ( their mistake, as this was the first and on... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid October 10, 2016 - A - - - bill was paid in full in -/-/-. A collection was put on my credit report to collect the debt in error. This debt has been disputed yearly since it first appeared in roughly -/-/-. Each time this has been disputed, it has been found that I am correct and the collection has been deleted. Then, the debt is sold to a different collection agency, which puts another collection on my credit report ( which is disputed and then deleted ).... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid September 18, 2016 - a few years ago i have - mobile phone service after few months i transfer my service too - i talk with sprint on that time and they send me return kit for phone the phone i got from - and after that i send that phone back to - i also send them prepaid - card that i got from - because - want me too pay my bill too -. now i got this bill from - and i do not owe this money i talk with them and they said u have too pay otherwise this money goona stay on your credit report and they already did that please help me thanks... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid September 2, 2016 - In - -, i happened to check my credit report and i realized that it had addresses that i have never lived on and several delinquent activities that i was unaware of. One activity claimed i had service with - and did not pay my bill, so - passed on that debt to debt collector " - - - '' amount of $1100.00 under sprint account number -. I filled a claim with CFPB to - - - with explanation that i had never had sprint services and my identity was compromised. After a few days of investigation account was recalled by sprint and closed on -/-/- agreeing th... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid August 31, 2016 - I was denied a loan due to an erroneous collection on my credit report. My bank informed me of this collection on my credit report from ERC from - - - in the amount of $410.00. I was never contacted by phone, mail, or email by them about any money I owed. When I tried to call the number listed on the credit report it was not a valid number. I decided to search on - and it showed many claims of fraud. I do not have any outstanding bills for this amount and do not owe them money. As this is causing negative marks on my credit, I would like for this to be completely removed from all... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid August 27, 2016 - This was on an account that is over 2 years old. I moved from one place to another. I cancelled my - account and asked them to send me a box to send their equipment back. It took - different boxes to send it back. When I did I got a receipt and kept it. I still have it. This is the second time that I am having to dispute this on my credit report they just keep sending it back to collections. I am very upset about this. I do n't owe them anything. They even said I did n't and sent me back a refund check with there apologies. How does this keep happening?... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid August 23, 2016 - - - has sent a bill to collections that was already settled. They are charging me for a modem that was sent back a long time ago. They say they have no record of this. I have researched - - and there are numerous reports of other customers who have had this problem with - -.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid August 2, 2016 - In 2014 I transferred service within - - - communications from a traditional landline/internet package to a - package. I was advised by - - - at the time that my new bill for my new package would be prorated for the number of days left in my billing cycle that I had that account and that the remaining prorated balance from my previous package would be included. I have been informed by a collections agency, ( Enhanced recovery ) that I have a balance with them for an unpaid bill from - - - for $61.00 for said service. When I called - - - about this, they... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid July 26, 2016 - I opened an account with - a few years ago. I then closed my account within the 14 day grace period and was informed I would not be charged. Many months later I decided to start working on my credit and noticed that I had debt in collections from - collection agencies for -. After finding it impossible to remove it through calling customer service on every end and no one seaming to have an answer, I just paid the debt and moved on. Now over a year later, I am once again being charged for the same " debt ''. As I have already paid over $500.00 for a debt that was incorrectly charged ... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid July 22, 2016 - I paid payment in full to one collection agency, - -, - - -, -, MA -, -. Then, a year later I get dunned for the same debt by another collection agency : ERC, - - -, -, - -, -. I called both agencies, plus the original debt holder, - -. - - sent me all related receipts indicating payment in full, but ERC and - do n't appear motived enough to look at my paid receipts. I have attempted to clear this matter up on my own, but it seems not to be working. Thank you for your time.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid July 19, 2016 - This company sent my account into collections. I contacted thr collections company and paid the balance in full for the amount owed. I never moved or changed services. I never obtained any other accounts with this company. A couple weeks later I received a Bill for $30.00. I called - to inquire about the bill. They told me that lt was for a return check charge. I let them know that when I paid them the money owed it was with a card and not a check and it cleared. They told me they see a note that credited the $30.00 back to my account. They told me My account was closed and I do n't owe... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid July 14, 2016 - I have been repeatedly contacted by ERC. Every time that I have spoken to ERC, I have verified with them that the debt is not mine, the information that they have in their files is incorrect and the social security number that they have is not mine. They have assured me each and every time that I have spoken to them that they will take this out of their system and that I am not responsible for the debt. In -, my identity was stolen and I have subsequently been having to file Security Alerts with all - Credit reporting bureaus, as well as file police reports and FTC complaints. I have... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid July 11, 2016 - As of -/-/2016 I paid in full my debt with - cable. A collection agency by the name of Enhanced Recovery Company is reporting to my credit reports that I still owe - as of -/-/16. I have contacted - several times and they have sent request to the company to remove this false information but even when I disputed this false debt the company reported that I still owe -theccompany reported to the credit bureau that it 's still a current debt.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid June 19, 2016 - I had an account with - activated om -/-/- and discontinued my service on -/-/- due to bad coverage while driving over the road as a delivery driver. I received a final bill from them on -/-/- for the amount of $550.00 owed. My spouse made 12 payments toward this amount, - checks and - - 's from our joint account totaling $590.00 directly to -. However, - had sent account to a collection agency after 1st two payments had been received from us bringing our total to $400.00 ERC then tacked on a collection fee of $100.00 bringing total to $50... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid June 9, 2016 - I had a balance from - and received a settlement letter. I paid the balance due to settle and now Enhanced Recovery has no documentation of the payment 1 year later and will not remove the balance from my credit report. I have called several times and tried to dispute but no results. I was told by the agency that the debt would be removed and that I will receive a proof of payment. I have not received any thing at this point. ... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid June 7, 2016 - On - -, - our house burned down. All - equipment was lost in the fire. We called - on - -, - to report the loss of equipment. We were told by the customer service rep that we would receive a bill for the final amount. In - -, we received a statement dated - -, - showing the charges for the service and equipment. On - -, - we paid the balance on the account. Now, 3 years later, we are being harassed by - collection agencies for a - charge of $140.00 for which they have not produced any documentation as proof that this is a valid charge. Th... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid June 5, 2016 - CFPB Complaint Number - I had an account with - for phone service. Coverage was terrible, as I travel around the country as a delivery driver. So, we discontinued our service with - and went to another cell phone company. My spouse was making monthly payments towards the debt. When we purchased a home a blemish was reported on our credit report of an outstanding balance owed to -. The spouse paid this amount and a little over a year later another collection agency tried to collect a higher amount owed to - from us. I have a letter from the - collection agency stating the amou... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid June 1, 2016 - -/-/2015 I received a notice from ERC collections that I owed $170.00 to - - -. It stated that if I paid $99.00 it would settle the debt. I immediately went and got a money order and sent it to them. -/-/- I was notified by my credit monitoring company I had a negative collection reported. I found that it was a totally different company saying I owe the $72.00 balance, - -. I called ERC and got proof that I paid the settlement amount and it is a paid account. I submitted - disputes to every credit bureau. - and - deleted it within days. - on the other ha... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid May 9, 2016 - I received a collections letter from ERC that is collecting on behalf of - -. I was never in a contract with - -. I have not had their service for over 2 years and my account was paid in full when I had the service discontinued.... |