Wells Fargo & Company Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer having problems with customer service

Wells Fargo & Company Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service Delaware

Applied for a co-signer realease from a Wells Fargo that I have consitently paid ontime since - was denied because my - - score was to low. No mention of what an approriate score is even in converstation with Wells Fargo representative before I sumbitted the application. Still do n't know what the " ideal '' score is me to recieve a cosigner release. Just this year I have been offered by Wells Fargo the oppurtunity to refinance my student loan without a co-signer so I am utterly confused on how I can be eligible to refincance without a co-signer but my score is to low to get a co-signer realease

Wells Fargo & Company customer in Delaware
Aug 19, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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